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TERMS AND CONDITIONS

Interpretation Lessor Signature Car Hire Ltd.
Hirer The person, firm, company or organization by or on behalf of whom this agreement is signed with the view to hiring the vehicle from the Lesser.
Additional Driver The person specified as such.
Claim for damages All aspects of claim, including pre-limitation stages and court process up to and including trial and any appeal.
The Vehicle The vehicle described on rental agreement or any replacement supplied by the lesser.
Hire Period The period from the ‘Date Out’ specified on the rental agreement / Check Sheet Report until the re-delivery of the vehicle into the physical custody of the lessor (with exception to the overriding limitations outlined in our Credit hire Terms)
Hire Charges accordance The total charge for the hire of the vehicle to the hirer calculated in with the method set out on the booking form/rental agreement.
Credit Repair Service The service provided by Signature Car Hire Ltd. As detailed in section entitled ‘ Credit Repair Service’ below.
Repairer The person, firm, company or organization who repairs the hirer’s unroadworthy vehicle on the hirer’s instructions.
Repair Charges The total amount of the repairer’s invoices relating to repairs to the hirer’s unroadworthy vehicle (including VAT)
Generally Where applicable, the singular includes the plural and the masculine gender includes the feminine and the neuter.
 

The Agreement :

The lessor hereby hires the vehicle to the hirer for the period and on the Terms and Conditions herein set out which transaction is referred to hereinafter as ‘the hirer’ By virtue of the Paragraph 3(1) of the Consumer Credit (Exempt Agreement) Order 1989 this agreement is not Regulated agreement within the meaning of the Consumer Credit Act 1974.

The Hirer’s obligations :

The hirer will ensure that any additional driver will comply with these Terms and Conditions and shall be responsible for any loss arising for any non-compliance as if the breach were his own. At the conclusion of the hire period, the hirer will redeliver the vehicle to the lessor in a clean condition with all the tyres, tools, radio, keys and other accessories in the same condition as when received; ordinary wear and tear excepted, at such place and at such date and time the lessor shall direct. The hirer agrees that until the vehicle is physically in the possession of the lessor the vehicle remains at the risk of the hirer. Delivery or surrender of the vehicle to a third party shall not constitute re-delivery to the lessor.

The hirer will be liable to the lessor for all damage to the vehicle including, but not limited to, glass, tyres, and accessories, however caused. The hirer agrees to pay the lessor a charge of £125.00 for any key lost, to cover the cost of replacement and associated administration. In the even the hirer puts the wrong grade of fuel into the vehicle the hirer will be liable for any costs incurred by the lessor in draining the tank and rectifying any subsequent damage.

The hirer will immediately inform the lessor of any fault in the vehicle and will not use the vehicle whilst in an un roadworthy condition.

Use of Vehicle :

The hirer may use the vehicle for the purpose of their business and for social domestic and pleasure purposes. The vehicles may not be used for any purposes for which they are not expressly designed, for example carrying a greater number of passengers and/or more baggage than recommended by the manufacturer. Furthermore, the hirer will not use or permit the vehicles to be used for hire, driving tuition, towing, racing or pace–making, or for competing in any rally, or any other form of motor sport, track days, or for any illegal purpose whatsoever. Allowing a non insured driver to drive our vehicle will result in the loss of your security bond; Signature Car Hire Ltd will also view this as theft of the vehicle and will prosecute without exception in all cases as theft.

The vehicle will not be driven during the hire period by any person who is under the influence of alcohol or any other substance which might impair the ability to drive or in a manner which would render void the policy or other contract of insurance, in contravention of any applicable Road Traffic legislation or of the construction and Use Regulations for the time in force.

The vehicle will not be used during the period of hire in violation of the provisions of any act or regulations affecting the use, loading or condition of the vehicle or for any illegal purpose.

Age and Licence Restrictions :

Prices are based on drivers being aged 25 to 70 years of age. All drivers must have held a full licence for a minimum of three years, must have no more than 3 current points on their licence and are subject to approval on completion of Signature Car Hire Ltd insurance proposal form. Any convictions for drink or drug driving, dangerous or careless driving within the past 5 years will not be accepted. Overseas licenses are accepted subject to the above conditions.

Drivers must not have been involved in an accident in the past 3 years and must not have been convicted of motoring offences in categories CU/IN/LC/MS/PC/PL/SP/TS in the last 3 years . We have the right to refuse any driver on production of a licence that does not comply with our insurance policy. Please note it may still be possible to hire if you are under 28 but over 25 or have up to 6 penalty points, please fill out an enquiry form and we will notify you if we can accept you to drive, there may be an additional cost for insurance for special cases. Other cases can be considered, please forward all of your details and we will give an insurance quote if possible. With exception to ‘Self Insurance’ please ask for more details. All hires and cancellations are subject these terms and conditions and it is deemed that you have read and understood them before making a booking.

ID :

Driving licence and counterpart section need to be provided to Signature Car Hire Ltd before hire can commence for all named drivers, also Photo ID in the form of a Passport and a utility bill or credit card statement must also be produced as confirmation of ID, these can be sent by registered mail to our offices, they will be photo copied and returned by registered mail, photocopies are acceptable BUT the originals must be produced on the day of hire, failure to do so would cancel the hire. If upon delivery these documents have not been received or viewed by Signature Car Hire Ltd the hire will be cancelled and our cancellation policy will apply.

Fuel :

You will be provided with a full tank of fuel and the vehicle must be returned with a full tank. If, however, this is not the case any reimbursement for fuel will be charged at the pump price, plus £15 administration charge.

Overseas Travel :

Please note, none of our cars may be taken out of the UK without express written permission. Ireland (Eire) is not part of the UK, our cars are also excluded from Northern Ireland, the Channel Islands and the Isle of Wight unless by prior arrangement.

Hours of Hire :

Standard 2 day mid week hire available. 3 day weekend hire covers from Friday between 12pm & 5pm to 10am Monday.
 

Mileage Allowance / Excess Mileage and Late Return charges :

The mileage allowance is, 80 miles for 8 hour, 100 miles for 24 hour hire and up to 6 days, 200 miles for standard 2 day weekend hire, 300 miles for 3 day weekend and 100 miles per day on 7 days plus hire. Excess mileage is as per the current Tariff. Returning the car late will incur a cost of £50 per half hour or part thereof without exception.

Booking & Cancellation :

We require a booking fee of 15% of the value of the booking (or at least a minimum of £250). This is adjusted against the cost of the hire. Bookings are only confirmed when paid for in full, which must be paid for at least 28 days before the hire commences or at the time of the booking (if less than 28 days). Cancellations over 28 days prior to the hire date will incur a charge of 100% of the booking fee (min. £250). No refund of monies paid will be made if cancellation of the booking is made less than 28 days of the hire date. Cancellations due to the hirer not meeting the terms and conditions set out here are the responsibility of the hirer and Signature Car Hire Ltd. Assume no liability what so ever unless stated otherwise. Payments with credit card subject to a 3% surcharge - 5% for Amex.

Excess & Security Deposit :

The security deposit is held (A) As a security bond (B) As payments towards any mechanical damage which is not covered by our Insurers, e.g., tyres, wheels, clutch, gearbox, which was sustained during the hire period; excluding normal wear and tear, due to misuse and abuse. (C) As an insurance excess against any accidental damage or loss caused to the vehicle by a third party or the hirer. The hirer is liable for the amount shown as Excess Deposit. (D) To cover additional charges incurred during hire for excess mileage and, or, petrol reimbursement charges. (E) As payment towards inconvenience caused and losses incurred in relation to police involvement/arrest which results in the car being confiscated or compounded and or being stopped for driving recklessly or dangerously.

The Excess Security Deposit is as per the tariff. The security deposit can be held against a major credit / debit card and will be refunded immediately after the hire (subject to terms listed) so you do not incur any charges. The security bond can be reduced by taking out our CDW option; at an agreed amount dependant on vehicle category per hire or per week, subject to approval by Signature Car Hire Ltd. The security bond will only ever be held in full when damages are greater than the security bond or damages to the vehicle result in an insurance claim. In all other instances the cost of the damage only will be deducted.

Damage / Wear and Tear / Accidents / Theft :

All damage to our cars whilst in the custody of the hirer however they arise will be the responsibility of the hirer and Signature Car Hire Ltd will charge for the cost of the repairs against the Security Bond held against the hire up to the value of the security bond, if requested Signature Car Hire Ltd will provide a quotation for the works from an a repair specialist. Any excess wear to the car’s tyres will be charged at a pro rata rate for the cost of replacing the tyres, Signature Car Hire Ltd will provide details of these Charges should they apply, these charges also extend to unreasonable wear and tear on any other part of the car. Vehicles are only fully inspected once returned to our premises, this is due to dirty vehicles / bad light which hamper a full inspection at the clients address, any damage discovered once we have cleaned the vehicle will then be charged, Signature Car Hire Ltd are not limited to noting the damage at the time of pickup of the vehicle for the reasons set out in this clause.

The hirer and/or any additional driver will report at once to the lessor the occurances of any and every accident involving the vehicle, no matter how minor, and will complete an Accident Report Form within 24 hours. Furthermore, the hirer and/or additional driver will obtain the names and addresses of any other parties and of any witnesses to such an accident, make no admission of liability, immediately deliver to the lessor any correspondence, claim form, notice, proceedings or other documents received in connection with the accident. In addition, the hirer and/or additional driver will co-oporate fully with the lessor and the lessor’s and/or hirer’s insurers in the investigation and defence of any claim. The hirer is responsible for the theft of the vehicle.

Smoking in Cars :

Smoking in our cars is expressly forbidden and will result in the loss of your Security Bond, Signature Car Hire Ltd may use a machine to determine if the car has been smoked in, smoking in the car with the window wound down will still show on our machine and will result in the loss of your Security Bond.

Speeding tickets / Parking fines / Road Traffic Acts :

The driver / hirer of the vehicle hereby agrees that he or she shall be liable for all speeding fines and or parking tickets or any other costs or penalties that may be incurred whilst the car is in the possession of the hirer or in relation to the manner in which the hirer / driver has driven the car during the hire period.

This includes any fine or penalty imposed under a fixed penalty notice relating to the hire and any traffic congestions charges. The lessor may, in order to avoid further penalties, pay fines and the hirer shall be laible to reimburse the lessor for the amount together with a £25.00 administration fee.

In accordance with the Road Traffic Act 1974 sections 1.5 and 1 the hirer shall be liable as owner of the vehicle in respect of:-
a Any of the following offences which may be committed with respect to that vehicle when it is stationery and when fixed penalty notice is issued being on a road during the hours of darkness without lights or reflectors required by law waiting or being left parked or being loaded or unloaded in a road being used or kept on a public road without the vehicle license being exhibited on the vehicle in the prescribed manner and the nonpayment of the charge made at street parking places and:

b Any excess charge which may be incurred in pursuance of an order under Section 35 and 36 of the Road Traffic Regulations Act 1967 (Provision of Highways of Parking Places where charges are made).

Insurance :

The inclusive Fully Comprehensive insurance covers, ‘Insured Driver’, of minimum age of 25/30 years dependant on vehicle category. Charge for additional driver starts from £15 per day subject to our insurer’s approval. (min charge £75)
If the hirer indicates that he wishes to provide his own insurance, the following provisions will apply:
a. It shall be the hirer’s responsibility to insure the vehicle for the hire period for its full value against loss or damage (including windscreen damage) by accident, fire or theft under comprehensive policy of insurance with a reputable insurance office.
b. The hirer shall at the lessor request supply full details of the policy to the lessor and shall instruct the insurers that the lessor name shall be endorsed on the policy.
c. The hirer shall not use the vehicle in contravention of the terms of the policy and shall procure that any compensation under the said insurance is paid directly to the lessor.
d. If the hirer shall effect insurance which is not comprehensive or if for any other reason the amount paid by the hirer’s insurance in respect of any claim made shall be less than the loss or damage (whether direct, indirect or consequential) suffered by the lesser then the hirer shall pay the difference to the lessor.

Liability :

Signature Car Hire Ltd liability is limited to a refund of the hire charge. No consequential loss liability will be covered. Car hire may be cancelled or re-arranged if:
A: The weather is deemed inclement and there for not suitable for hire by Signature Car Hire Ltd, a suitable replacement date will be arranged or your hire refunded in full.
B: There is a mechanical breakdown of the car, if this occurs and it is feasible to offer an alternative car for the hire we will do so and will reimburse the cost difference for the hire of the substitute vehicle, should we not have another vehicle available or if you choose to not have the replacement offered we will either re–arrange the hire for another day or reimburse you in full for the cost of the hire, Signature Car Hire Ltd accept nor responsibility or liability for cancellations under these conditions.
C: Signature Car Hire Ltd retain the right to refuse hire of our vehicles to any one we deem unsuitable for hire or whom we feel do not fit our criteria for hire or if the hirers age or licence details do not comply with out terms as set out herein.

Hirer’s property :

The lessor shall not be liable for loss or damage to any property of the hirer or any other person which may have been in or on the vehicle either before or after its return to the lessor.

Credit pending the recovery of the Hire/Repair Charges from Third Parties

Where the hire is consequent upon the hirer’s own vehicle being unroadworthy as a result of a road traffic accident.
A The lessor shall have the right to nominate a solicitor to pursue claim for damages on behalf of the hirer to recover the charges falling due under this agreement together with such other damages as shall arise, the hirer shall co-operate fully with the solicitor nominated and will attend any court hearing to give evidence or otherwise required.
B at all times the ultimate obligation to pay the hire charges (if relevant) the repair charges to the lessor shall rest upon the hirer but the lessor will allow the hirer credit as to the hire charges and (if relevant) the repair charges, for what is hereinafter referred to as the ‘credit period’ until;
i) such time as a claim for damages in respect of the said accident has been concluded against the party whom the hirer alleges is liable therefore, or
ii) the solicitor appointed by the lessor advises that the said claim for damages cannot or can no longer proceed, or
iii) the expiry of 11 months from the date of this agreement
Whichever shall occur first.
C If the hire charges and/or (if relevant) the repair charges remain unpaid for 14 days after the expiry of the credit.
D at the termination of the credit period, the hirer shall immediately and in one installment pay tyhre hire charges and (if relevant) the repair charges and the payment due in respect of collision damage waiver to the lessor.
E the credit period shall terminate if, in reasonable opinion of the lessor, the hirer fails to co-operate as specified above. Except insofar as is provided above, the hirer will pay to the lessor on demand all charges due under this agreement together with VAT at the rate in force at the time of hire.

If the hire charges and/or (if relevant) the repair charges remain unpaid for 14 days after the expiry of the credit period. The hirer shall pay interest on the whole amount due by the way of hire charges and/or (if relevant) the repair charges and collision damage waiver (but not the VAT element) at the rate of 5% above the Barclays Bank rate for the time being in force.

Credit Hire Limitation and Exclusion :

The period of hire shall not under any circumstances exceed 87 days. The lessor shall not be taken to waive any of its rights under these terms and conditions except by a notice in writing signed by its duly authorized representative. The lessor will not be liable for delay and/or any consequential loss arising out of breakdown or any other reason. If the vehicle shall become unroadworthy for any reason whatsoever, the lessor shall have the right in absolute discretion to replace the vehicle with the alternative vehicle of similar capacity and performance but if no such alternative vehicle is available or if the lessor declines to provide an alternative vehicle, there shall be credited to the hirer such portion of the hire charges paid by him/her as represents the unexpired portion of the hire period, but the hirer shall have no other claim of any kind whatsoever against the lessor. The lessor gives no warrinty in relation to the condition of the vehicle beyond those implied by law and to the extent permissible by law excludes liability for any indirect or consequential loss to the hirer. Additional driver or third parties arising.

General :

Where a person on behalf of the hirer has signed this agreement. It warrants that he is authorized to sign for the hirer and is jointly and severally liable with the hirer under this agreement. This agreement incorporates Signature Car Hire Ltd policy. If the name and driving license number of an additional driver have been provided by the hirer, the hirer confirms to the lessor that they have received consent of the additional driver to the provision of such information to the lessor. This agreement shall be governed and construed in accordance with the laws of England and Wales.

Miscellaneous :

The lessor accepts no responsibility for delay, and/or consequential losses from breakdown or from any other circumstances. The lessor will not waive any of his rights under this agreement except in writing signed by a duly authorized representative of the lessor.

Payments with credit card subject to a 3% surcharge - 5% for AMEX.